All Systems Operational

About This Site

The Vision Critical product suite is distributed by region. Each instance of our products is hosted in a specific regional pod. Follow the steps below to determine which pod your product instance is hosted in:

Sparq 3: To identify which region your Insight Community is hosted in, login to Sparq 3. Once logged in, look at the URL in your browser’s address bar, and you will see your pod.
Eg: na2.visioncritical.com/c/vci-ui-shell/#home

Sparq 1: To identify which region your Insight Community is hosted in, login to Sparq 1, and click ‘Community Metrics’ from the ‘Sparq Next Gen’ menu. When viewing your Health Metrics, look at the URL in your browser’s address bar, and you will see your pod.
Eg: na1.visioncritical.com/c/vci-ui-shell/#metrics

Idea Screen: All Idea Screen instances are located in the NA1 pod.

Pressly: All Pressly instances are located in the NA2 pod.

Once you have located the pod your application is hosted in, we highly recommend using the ‘Subscribe’ link above to be notified of any status changes for your product.

NA1/AP1 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Idea Screen Operational
NA2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Pressly Operational
EU1 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
EU2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
AP2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Help Center & VC Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Feb 21, 2020
EST: 12:00 AM
GMT: 5:00 AM
AEST: 2:00 PM
Posted on Feb 22, 00:00 EST
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Mar 6, 2020
EST: 12:00 AM
GMT: 5:00 AM
AEST: 2:00 PM
Posted on Jan 9, 21:04 EST
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Mar 20, 2020
EST: 12:00 AM
GMT: 5:00 AM
AEST: 2:00 PM
Posted on Jan 9, 21:16 EST
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Apr 3, 2020
EST: 12:00 AM
GMT: 5:00 AM
AEST: 2:00 PM
Posted on Feb 7, 00:49 EST
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Apr 17, 2020
EST: 12:00 AM
GMT: 5:00 AM
AEST: 2:00 PM
Posted on Feb 7, 00:53 EST
Past Incidents
Feb 19, 2020

No incidents reported today.

Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020
Completed - The scheduled maintenance has been completed.
Feb 8, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 8, 00:01 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Feb 7, 2020
EST: 12:00 AM
GMT: 5:00 AM
AEST: 2:00 PM
Nov 14, 13:11 EST
Feb 7, 2020

No incidents reported.

Feb 6, 2020

No incidents reported.

Feb 5, 2020

No incidents reported.