All Systems Operational

About This Site

The Vision Critical product suite is distributed by region. Each instance of our products is hosted in a specific regional pod. Follow the steps below to determine which pod your product instance is hosted in:

Sparq 3: To identify which region your Insight Community is hosted in, login to Sparq 3. Once logged in, look at the URL in your browser’s address bar, and you will see your pod.
Eg: na2.visioncritical.com/c/vci-ui-shell/#home

Sparq 1: To identify which region your Insight Community is hosted in, login to Sparq 1, and click ‘Community Metrics’ from the ‘Sparq Next Gen’ menu. When viewing your Health Metrics, look at the URL in your browser’s address bar, and you will see your pod.
Eg: na1.visioncritical.com/c/vci-ui-shell/#metrics

Idea Screen: All Idea Screen instances are located in the NA1 pod.

Pressly: All Pressly instances are located in the NA2 pod.

Once you have located the pod your application is hosted in, we highly recommend using the ‘Subscribe’ link above to be notified of any status changes for your product.

NA1/AP1 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Idea Screen Operational
NA2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Pressly Operational
EU1 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
EU2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
AP2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Help Center & VC Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Oct 25, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Posted on Jul 28, 23:40 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Nov 8, 2019
EST: 12:00 AM
GMT: 5:00 AM
AEDT: 3:00 PM
Posted on Sep 20, 03:03 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Nov 22, 2019
EST: 12:00 AM
GMT: 5:00 AM
AEDT: 3:00 PM
Posted on Sep 20, 03:06 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Dec 6, 2019
EST: 12:00 AM
GMT: 5:00 AM
AEDT: 3:00 PM
Posted on Sep 20, 03:07 EDT
Past Incidents
Oct 18, 2019

No incidents reported today.

Oct 17, 2019
Resolved - This incident has been resolved.
Oct 17, 08:11 EDT
Investigating - We are currently investigating this issue.
Oct 17, 06:44 EDT
Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.