All Systems Operational

About This Site

The Vision Critical product suite is distributed by region. Each instance of our products is hosted in a specific regional pod. Follow the steps below to determine which pod your product instance is hosted in:

Sparq 3: To identify which region your Insight Community is hosted in, login to Sparq 3. Once logged in, look at the URL in your browser’s address bar, and you will see your pod.
Eg: na2.visioncritical.com/c/vci-ui-shell/#home

Sparq 1: To identify which region your Insight Community is hosted in, login to Sparq 1, and click ‘Community Metrics’ from the ‘Sparq Next Gen’ menu. When viewing your Health Metrics, look at the URL in your browser’s address bar, and you will see your pod.
Eg: na1.visioncritical.com/c/vci-ui-shell/#metrics

Idea Screen: All Idea Screen instances are located in the NA1 pod.

Pressly: All Pressly instances are located in the NA2 pod.

Once you have located the pod your application is hosted in, we highly recommend using the ‘Subscribe’ link above to be notified of any status changes for your product.

NA1/AP1 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Idea Screen Operational
NA2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Pressly Operational
EU1 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
EU2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
AP2 Operational
Sparq 3 ? Operational
Sparq 1/Power Surveys ? Operational
Help Center & VC Academy ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Aug 2, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Posted on Jun 12, 01:33 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Aug 16, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Posted on Jun 12, 01:39 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Aug 30, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Posted on Jun 12, 01:41 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Sept 13, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Posted on Jul 9, 01:49 EDT
We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM Sept 27, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Posted on Jul 9, 01:51 EDT
Past Incidents
Jul 21, 2019

No incidents reported today.

Jul 20, 2019
Completed - The scheduled maintenance has been completed.
Jul 20, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 00:01 EDT
Scheduled - We will be undergoing scheduled maintenance during this time.
PST: 9:00 PM July 19, 2019
EST: 12:00 AM
BST: 5:00 AM (GMT+1)
AEST: 2:00 PM
Apr 30, 21:29 EDT
Jul 19, 2019

No incidents reported.

Jul 18, 2019

No incidents reported.

Jul 17, 2019

No incidents reported.

Jul 16, 2019

No incidents reported.

Jul 15, 2019

No incidents reported.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

No incidents reported.

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.